This Shipping Policy explains how and when your orders will be delivered. By placing an order on our website, you agree to the terms mentioned here.
1. Order Processing Time
After you place an order, our team processes it within 1–3 business days.
Processing time does not include weekends or public holidays.
If an item is delayed or out of stock, we will inform you through email, WhatsApp, or phone.
2. Shipping Timeline
• Standard delivery usually takes 4–9 business days depending on your location.
• Remote or rural locations may take a little longer.
• Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen events.
We always try to deliver as quickly as possible.
3. Shipping Charges
Shipping charges (if any) will be displayed at checkout before you confirm your order.
We may offer free shipping during special promotions.
4. Order Tracking
Once your order is shipped, you will receive a tracking link via SMS, WhatsApp, or email.
You can use this link to follow your parcel’s journey.
5. Incorrect Address or Failed Delivery
Please make sure your shipping address and contact details are correct.
If the courier is unable to deliver due to an incorrect address, repeated failed attempts, or customer unavailability, the parcel may be returned to us.
In such cases, reshipping charges may apply.
6. Damaged or Tampered Packages
If you receive a package that looks damaged, opened, or tampered with:
• Do not accept the parcel
• Take photos or videos
• Inform us immediately
We will guide you through the next steps as per our Return & Refund Policy.
7. International Shipping
Currently, Gauri Traditional ships only within India.
International delivery options may be added in the future.
8. Delivery Delays
We are not responsible for delays caused by:
• Courier partners
• Natural events
• Strikes or lockdowns
• Incorrect or incomplete addresses
We will always support you in tracking your order and resolving issues.
9. Contact for Shipping Queries
If you have questions about your order status or shipping, you can reach us at:
Email: vickypatil19941807@gmail.com
Phone: 9624481404
WhatsApp: 8735991807
Address: 83, Gruhlaxmi Nagar, Navagam, Udhna, Surat – 394210